[outages] Global Capacity - SF Bay Area

[Robert Glover]

Latest update:

*Update: *
Global Capacity continues to work with vendor and Engineering team on 
this outage. We have installed new system cards and attempting to 
rebuild database. There is no ETR at this time. *This has Executive 
level visibility within Global Capacity.*


On 3/1/2016 7:39 AM, Robert Glover via Outages wrote:
> Global Capacity (previously MegaPath, previously COVAD) has had an 
> outage on-going since around 9:40PM PST in the SF Bay Area (we lost 
> circuits end-user circuits in Mountain View, Santa Clara, San Jose, 
> Morgan Hill, and Gilroy)
>
> Appears they lost an ATM switch @ SNJSCA02
>
> From their latest notification @7:23AM PST:
>
> *Description:*
> We are currently experiencing a service interruption due to equipment 
> failure at the SNJSCA02 central office in San Jose, CA.
>
> *Update: *
> Global Capacity is currently working with the GC Technician at the 
> Central Office and the Vendor engineer from Fujitsu to resolve the 
> issue. ETR:unknown
>
> *Master TT number: *6565301
>
> -Robert
>
>
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-- 
Sincerely,
Bobby Glover
Director of IS & Engineering
SVI Incorporated

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