[outages] Global Capacity - SF Bay Area

[Don Carney]

We are still waiting on some circuits from global capacity. A few came 
up, but not all.
Some customer were/are down all day.


On 3/1/2016 9:57 AM, Robert Glover via Outages wrote:
> Latest update:
>
> *Update: *
> Global Capacity continues to work with vendor and Engineering team on 
> this outage. We have installed new system cards and attempting to 
> rebuild database. There is no ETR at this time. *This has Executive 
> level visibility within Global Capacity.*
>
>
> On 3/1/2016 7:39 AM, Robert Glover via Outages wrote:
>> Global Capacity (previously MegaPath, previously COVAD) has had an 
>> outage on-going since around 9:40PM PST in the SF Bay Area (we lost 
>> circuits end-user circuits in Mountain View, Santa Clara,  San Jose, 
>> Morgan Hill, and Gilroy)
>>
>> Appears they lost an ATM switch @ SNJSCA02
>>
>> From their latest notification @7:23AM PST:
>>
>> *Description:*
>> We are currently experiencing a service interruption due to equipment 
>> failure at the SNJSCA02 central office in San Jose, CA.
>>
>> *Update: *
>> Global Capacity is currently working with the GC Technician at the 
>> Central Office and the Vendor engineer from Fujitsu to resolve the 
>> issue. ETR:unknown
>>
>> *Master TT number: *6565301
>>
>> -Robert
>>
>>
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>
> -- 
> Sincerely,
> Bobby Glover
> Director of IS & Engineering
> SVI Incorporated
>
>
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