[outages] Global Capacity - SF Bay Area

[Robert Glover]

Here's the latest update as of 4:18PM.  All of the end-user circuits 
that we had down slowly started coming back at around 11:15AM, with the 
last of them coming up around 2:45PM.

*Update: *
Global Capacity is continuing to work on restoring all remaining 
connections. All impacted network cross connects have been rebuilt and 
nodes are continued to be restored on an on-going basis. Full 
restoration of all impacted provisioning is expected to be completed 
within the next two hours. This has Executive level visibility within 
Global Capacity and we are actively working to restore all connections 
as quickly as possible.


On 3/1/2016 4:22 PM, Don Carney via Outages wrote:
> We are still waiting on some circuits from global capacity. A few came 
> up, but not all.
> Some customer were/are down all day.
>
>
> On 3/1/2016 9:57 AM, Robert Glover via Outages wrote:
>> Latest update:
>>
>> *Update: *
>> Global Capacity continues to work with vendor and Engineering team on 
>> this outage. We have installed new system cards and attempting to 
>> rebuild database. There is no ETR at this time. *This has Executive 
>> level visibility within Global Capacity.*
>>
>>
>> On 3/1/2016 7:39 AM, Robert Glover via Outages wrote:
>>> Global Capacity (previously MegaPath, previously COVAD) has had an 
>>> outage on-going since around 9:40PM PST in the SF Bay Area (we lost 
>>> circuits end-user circuits in Mountain View, Santa Clara,  San Jose, 
>>> Morgan Hill, and Gilroy)
>>>
>>> Appears they lost an ATM switch @ SNJSCA02
>>>
>>> From their latest notification @7:23AM PST:
>>>
>>> *Description:*
>>> We are currently experiencing a service interruption due to 
>>> equipment failure at the SNJSCA02 central office in San Jose, CA.
>>>
>>> *Update: *
>>> Global Capacity is currently working with the GC Technician at the 
>>> Central Office and the Vendor engineer from Fujitsu to resolve the 
>>> issue. ETR:unknown
>>>
>>> *Master TT number: *6565301
>>>
>>> -Robert
>>>
>>>
>>> _______________________________________________
>>> Outages mailing list
>>> Outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>
>> -- 
>> Sincerely,
>> Bobby Glover
>> Director of IS & Engineering
>> SVI Incorporated
>>
>>
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>
>
>
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-- 
Sincerely,
Bobby Glover
Director of IS & Engineering
SVI Incorporated

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