[outages] CenturyLink Outages this morning

[Bruce Freshwater]

CenturyLink finally acknowledged:

Great Lakes Region CenturyLink Partners/Agents:

FYI. Our network is experiencing a disruption affecting customer services. Customers are currently unable to generate tickets through the Control Center portal.

We know how important these services are to our customers, and we are working to restore services as quickly as possible.

Our technical teams are working to resolve the issue, and we will provide updates as the situation progresses.



-bruce




On Thu, Dec 27, 2018 at 10:16 AM -0500, "Erik Sundberg via Outages" <outages at outages.org<mailto:outages at outages.org>> wrote:


So it's a bad day for centurylink.


The lady who answered the phone for there NOC said that we are having a nation wide outage and we are unable to open tickets at this time. Please call be in 60-90 mins.


She had no info on what was going on


________________________________
From: Michael Bolton <mbolton at holmeselectricsecurity.com>
Sent: Thursday, December 27, 2018 8:55:03 AM
To: Erik Sundberg; outages at outages.org
Subject: RE: CenturyLink Outages this morning


Seeing the same in NC. Circuits are up but the routing between POPs has changed and we are seeing higher than normal latency.



VoIP portal is down also. Allows you to login but you cannot make any changes or view any details.







From: Outages <outages-bounces at outages.org> On Behalf Of Erik Sundberg via Outages
Sent: Thursday, December 27, 2018 9:45 AM
To: outages at outages.org
Subject: [outages] CenturyLink Outages this morning





CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

We are seeing a lot of centurylink circuits and services down this morning.



Centurylink Control Center portal comes up but auth failing unable to login



Waves down or bouncing

Denver - Seattle (Bouncing)

Denver - Chicago (Bouncing)

New York - Los Angeles (Down)

Chicago - Atlanta (Down)

ENNI Down in Denver (Down)



Still tying to open tickets with them there portal is not working and stuck on hold right now.





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