[outages] 514 / Quebec outage (incoming local numbers and toll free calls)

Ivan Kovacevic ivan.kovacevic at startelecom.ca
Tue Jun 5 15:18:36 EDT 2018


Looks like it’s limited to Zayo. We CICd a Toll Free number to another
carrier to test and it’s able to receive calls now. No update from
Zayo/Allstream SIP team.



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*Ivan Kovacevic*
*VP Client Services*

*STAR TELECOM*

5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada

*www.startelecom.ca*
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*From:* Adam Moss <amoss at flowroute.com>
*Sent:* June 5, 2018 3:02 PM
*To:* Ivan Kovacevic <ivan.kovacevic at startelecom.ca>
*Cc:* outages at outages.org
*Subject:* Re: [outages] 514 / Quebec outage (incoming local numbers and
toll free calls)



I am able to reach 514 area code numbers via Iristel trunks, and do not
have any customer reports at this time for 514 numbers unable to be reached.





On Tue, Jun 5, 2018 11:39 AM, Ivan Kovacevic via Outages outages at outages.org
wrote:

We are getting complaints from a number of clients that their 514 numbers
are not working (ringing busy) and that their toll free numbers are not
able to receive calls from Quebec. One of the clients mentioned that there
is a Bell fibre cut.



We’ve opened a ticket with the underlying carrier but wanted to check if
any anyone is aware of any active outages?



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*Ivan Kovacevic*
*VP Client Services*

*STAR TELECOM*

5915 Airport Rd. Suite 610, Mississauga, ON L4V 1T1 Canada

*www.startelecom.ca*
<http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=abe35594-9161-4e1b-98d2-44a72062e835>







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