[outages] Google Down?

[Matthew Petach]

At the very least, check to see if popular availability sites like

https://downforeveryoneorjustme.com

https://www.isitdownrightnow.com

show the same problem you're seeing.

If it's up for multiple testing sites, and just affecting you, it's
probably a localized issue.

If multiple test sites *also* show a problem, it's probably significant
enough to
report.

Matt


On Tue, Dec 10, 2019 at 2:02 PM Matt Hoppes via Outages <outages at outages.org>
wrote:

> Ok. But here’s where I’m confused. I know believe the Google issue we
> experienced was related to the Internet2 issue (we peer with them).
>
> So where does the line get drawn?  Google WAS down for us, and potentially
> others who route that traffic through Internet2.
>
>
>
> On Dec 10, 2019, at 4:53 PM, Brad Vanden Boogaard <brad.vb at gmail.com>
> wrote:
>
>   Weighing in here,
>
> I believe the purpose of the outages list is mostly to report confirmed
> outages.  From the site
> "The primary goal of this mailing list ("outages") is for
> outages-reporting that would apply to failures of major communications
> infrastructure components having significant traffic-carrying capacity "
>
> It should not be used for troubleshooting.  If you are seeing issues and
> have spoken with your carrier who confirmed that they have a major fiber
> cut, reporting it here saves many people a large number of phone calls and
> ticket creations.  Also from their site:
> The purpose of this list is to have a central place to lookup and report
> so that end users & network operators know why their services (e-mail,
> phones, etc) went down eliminating the need to open tons of trouble tickets
> during a major event. One master ticket - such as fiber cut affect xxx
> OC48's would suffice. We hope this would empower users and network
> operators to post such events so that everyone could benefit from it.
>
> As mentioned by another user, discussion can be used for post-mortem,
> troubleshooting, and discussion.
> outages-discussion at outages.org - Post outages meta-discussion
> (troubleshooting, analysis, post-mortem, etc)
>
> "I am seeing x issue, is anyone else seeing x issue" is part of the
> troubleshooting process.  This is part of discovering the scope and whether
> your infrastructure or carrier infrastructure is facing issues.
>
> Today's outage report of Internet2 around 4:30 PM EST is a good example.
> It lets everyone know this is an issue, the incident number, and may save
> people initial troubleshooting time.
>
> Thanks and regards,
>
> On Tue, Dec 10, 2019 at 4:12 PM Mike Bolitho via Outages <
> outages at outages.org> wrote:
>
>>  outages-discussion at outages.org
>>
>> "Post outages related discussion, including troubleshooting, analysis,
>> post-mortem pertaining to ongoing or post outages."
>>
>> - Mike Bolitho
>>
>>
>> On Tue, Dec 10, 2019 at 1:57 PM Matt Hoppes via Outages <
>> outages at outages.org> wrote:
>>
>>> Brett
>>>
>>> So what is this list for then?   I see posts often about "Office 362 is
>>> down from WallaWalla".  How is that different than "Is Office 362 down
>>> for anyone else"?
>>>
>>> In all cases, major internet sites WERE down.... to what extent or
>>> geographic area remains to be seen.
>>>
>>> Is there a geographic limit to the outage list?  For example, if Google
>>> is only down to New York Comcast customers, is that an outage or an
>>> outage-discussion post?
>>>
>>> On 12/10/19 3:50 PM, Brett Dikeman wrote:
>>> > *Yet another reminder* that this list is not for troubleshooting,
>>> > discussion, diagnostics, polling people if something is down, etc.
>>> *Take
>>> > it to the -discuss list.*
>>> >
>>> > Also, it is worth noting that Mr. Hoppes has on *several* occasions
>>> > pinged this list to ask if various major internet sites are down, when
>>> > they were in fact not down.
>>> >
>>> > On Tue, Dec 10, 2019 at 3:34 PM Ross Tajvar via Outages
>>> > <outages at outages.org <mailto:outages at outages.org>> wrote:
>>> >
>>> >     What region/ISP?
>>> >
>>> >     On Tue, Dec 10, 2019, 3:32 PM Matt Hoppes via Outages
>>> >     <outages at outages.org <mailto:outages at outages.org>> wrote:
>>> >
>>> >         As of 3:25pm Eastern we've lost access to all things Google --
>>> >         Hangouts,
>>> >         Youtube, Google Search.
>>> >
>>> >         Even pinging google.com <http://google.com> results in no
>>> response.
>>> >         _______________________________________________
>>> >         Outages mailing list
>>> >         Outages at outages.org <mailto:Outages at outages.org>
>>> >         https://puck.nether.net/mailman/listinfo/outages
>>> >
>>> >     _______________________________________________
>>> >     Outages mailing list
>>> >     Outages at outages.org <mailto:Outages at outages.org>
>>> >     https://puck.nether.net/mailman/listinfo/outages
>>> >
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