[outages] Detailing Google Down?
Richard
rgolodner at infratection.com
Tue Dec 10 17:35:31 EST 2019
That is where the trace-routes come in.
Do some investigation before you make a general query.
_Google WAS down for us, and potentially others who route that traffic
through Internet2.
_
_Here is what I am seeing_
_Trace-route 10/10/10/1 tracing route to google via
rtsw.clev.net.internet2.edu_
Tracing route to google.com:
********
********
Etc.
Richard
On 12/10/19 4:06 PM, Begarowicz, Shawn via Outages wrote:
> I think being more specific with region area would solve this issue
>
>
> Thank You,
> Shawn Begarowicz (Technology/Service Manager)
> Complete Interactive Technologies
> 44265 Groesbeck Highway
> Clinton Township, MI 48036
> 586-439-2000 Ext. 120 | 586-439-2001 Fax
> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax
> 586-883-4037 Cell
> shawn.begarowicz at cit-4u.com
> www.cit-4u.com
> For Technical Support:
> support at cit-4u.com
> Website:
> www.cit-4u.com
> cid:image003.png at 01CF7F09.DECD1850
>
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> *From:* Outages <outages-bounces at outages.org> on behalf of Matt Hoppes
> via Outages <outages at outages.org>
> *Sent:* Tuesday, December 10, 2019 5:01:06 PM
> *To:* Brad Vanden Boogaard <brad.vb at gmail.com>
> *Cc:* OUTAGES Mailing List <outages at outages.org>
> *Subject:* Re: [outages] Google Down?
>
> Ok. But here’s where I’m confused. I know believe the Google issue we
> experienced was related to the Internet2 issue (we peer with them).
>
> So where does the line get drawn? Google WAS down for us, and
> potentially others who route that traffic through Internet2.
>
>
>
> On Dec 10, 2019, at 4:53 PM, Brad Vanden Boogaard <brad.vb at gmail.com
> <mailto:brad.vb at gmail.com>> wrote:
>
>> Weighing in here,
>>
>> I believe the purpose of the outages list is mostly to report
>> confirmed outages. From the site
>> "The primary goal of this mailing list ("outages") is for
>> outages-reporting that would apply to failures of major
>> communications infrastructure components having significant
>> traffic-carrying capacity "
>>
>> It should not be used for troubleshooting. If you are seeing issues
>> and have spoken with your carrier who confirmed that they have a
>> major fiber cut, reporting it here saves many people a large number
>> of phone calls and ticket creations. Also from their site:
>> The purpose of this list is to have a central place to lookup and
>> report so that end users & network operators know why their services
>> (e-mail, phones, etc) went down eliminating the need to open tons of
>> trouble tickets during a major event. One master ticket - such as
>> fiber cut affect xxx OC48's would suffice. We hope this would empower
>> users and network operators to post such events so that everyone
>> could benefit from it.
>>
>> As mentioned by another user, discussion can be used for post-mortem,
>> troubleshooting, and discussion.
>> outages-discussion at outages.org
>> <mailto:outages-discussion at outages.org> - Post outages
>> meta-discussion (troubleshooting, analysis, post-mortem, etc)
>>
>> "I am seeing x issue, is anyone else seeing x issue" is part of the
>> troubleshooting process. This is part of discovering the scope and
>> whether your infrastructure or carrier infrastructure is facing issues.
>>
>> Today's outage report of Internet2 around 4:30 PM EST is a good
>> example. It lets everyone know this is an issue, the incident
>> number, and may save people initial troubleshooting time.
>>
>> Thanks and regards,
>>
>> On Tue, Dec 10, 2019 at 4:12 PM Mike Bolitho via Outages
>> <outages at outages.org <mailto:outages at outages.org>> wrote:
>>
>> outages-discussion at outages.org
>> <mailto:outages-discussion at outages.org>
>>
>> "Post outages related discussion, including troubleshooting,
>> analysis, post-mortem pertaining to ongoing or post outages."
>>
>> - Mike Bolitho
>>
>>
>> On Tue, Dec 10, 2019 at 1:57 PM Matt Hoppes via Outages
>> <outages at outages.org <mailto:outages at outages.org>> wrote:
>>
>> Brett
>>
>> So what is this list for then? I see posts often about
>> "Office 362 is
>> down from WallaWalla". How is that different than "Is Office
>> 362 down
>> for anyone else"?
>>
>> In all cases, major internet sites WERE down.... to what
>> extent or
>> geographic area remains to be seen.
>>
>> Is there a geographic limit to the outage list? For example,
>> if Google
>> is only down to New York Comcast customers, is that an outage
>> or an
>> outage-discussion post?
>>
>> On 12/10/19 3:50 PM, Brett Dikeman wrote:
>> > *Yet another reminder* that this list is not for
>> troubleshooting,
>> > discussion, diagnostics, polling people if something is
>> down, etc. *Take
>> > it to the -discuss list.*
>> >
>> > Also, it is worth noting that Mr. Hoppes has on
>> *several* occasions
>> > pinged this list to ask if various major internet sites are
>> down, when
>> > they were in fact not down.
>> >
>> > On Tue, Dec 10, 2019 at 3:34 PM Ross Tajvar via Outages
>> > <outages at outages.org <mailto:outages at outages.org>
>> <mailto:outages at outages.org <mailto:outages at outages.org>>> wrote:
>> >
>> > What region/ISP?
>> >
>> > On Tue, Dec 10, 2019, 3:32 PM Matt Hoppes via Outages
>> > <outages at outages.org <mailto:outages at outages.org>
>> <mailto:outages at outages.org <mailto:outages at outages.org>>> wrote:
>> >
>> > As of 3:25pm Eastern we've lost access to all
>> things Google --
>> > Hangouts,
>> > Youtube, Google Search.
>> >
>> > Even pinging google.com <http://google.com>
>> <http://google.com> results in no response.
>> > _______________________________________________
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>> >
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