[outages] IBM Cloud / NetworkLayer Outage

[Nate Carlson]

Looks like it's just cleared up for me.

On 6/9/2020 6:54 PM, Charles Sprickman via Outages wrote:
> I think that’s not what people are seeing, probably more of this sort
> of thing:
>
> PING softlayer.ip (softlayer.ip): 56 data bytes
> Request timeout for icmp_seq 0
> Request timeout for icmp_seq 1
> 64 bytes from softlayer.ip: icmp_seq=2 ttl=46 time=361.999 ms
> Request timeout for icmp_seq 3
> 64 bytes from softlayer.ip: icmp_seq=4 ttl=46 time=353.756 ms
> 64 bytes from softlayer.ip: icmp_seq=5 ttl=46 time=355.315 ms
> Request timeout for icmp_seq 6
> 64 bytes from softlayer.ip: icmp_seq=7 ttl=46 time=355.523 ms
> Request timeout for icmp_seq 8
> Request timeout for icmp_seq 9
> Request timeout for icmp_seq 10
> Request timeout for icmp_seq 11
> Request timeout for icmp_seq 12
> Request timeout for icmp_seq 13
> 64 bytes from softlayer.ip: icmp_seq=14 ttl=46 time=350.946 ms
> Request timeout for icmp_seq 15
> ^C
> --- softlayer.ip ping statistics ---
> 17 packets transmitted, 5 packets received, 70.6% packet loss
> round-trip min/avg/max/stddev = 350.946/355.508/361.999/3.635 ms
>
>
>> On Jun 9, 2020, at 7:39 PM, Jeff P via Outages <outages at outages.org
>> <mailto:outages at outages.org>> wrote:
>>
>> https://cloud.ibm.com/status/
>> =================================
>> MAINTENANCE: IBM Cloud Monitoring will be unavailable during maintenance
>> *Component: *IBM Cloud Monitoring with Sysdig
>> *Location: *London
>> *Start time: *9 Jun 2020 3:00 PM
>> *End time: *9 Jun 2020 6:00 PM
>> *Update time: *1 Jun 2020 12:19 PM
>> ------------------------------------------------------------------------
>> *Type: *Maintenance
>> *ID: *CHG0683971
>>
>> *What are we changing?*
>>
>> We are introducing changes to the IBM Cloud Monitoring with Sysdig
>> service which require database maintenance that will require up to 30
>> minutes of downtime for the service.
>>
>>
>> *Why are we making this change?*
>>
>> We are making changes to our service infrastructure to improve the
>> service stability and to improve our ability to release
>> non-disruptive changes in the future. These changes to our data
>> storage infrastructure require an outage to ensure that customer data
>> is not impacted by these changes.
>>
>>
>> *How will it impact the environment?*
>>
>> During the maintenance window there will be up to 30 minutes of
>> downtime while we perform the database maintenance.  During this time
>> the service will not be available.  There will be gaps in the metric
>> data once the service is restored for the outage period during the
>> maintenance window.  Alerting will be unavailable during the downtime
>> and there may be some alerts triggered after the downtime due to the
>> missing metric data depending on your alert configurations.
>>
>>
>> *Maintenance Duration*: 180 minutes
>> =================================================
>>
>> JeffP
>> jeffp at jeffp.us <mailto:jeffp at jeffp.us>
>>
>>
>> *
>> Please consider the environment before printing this e-mail.*
>>
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>>
>>
>>
>> On Tue, Jun 9, 2020 at 4:15 PM James Brown via Outages
>> <outages at outages.org <mailto:outages at outages.org>> wrote:
>>
>>     It looks like IBM Cloud / SoftLayer / NetworkLayer is having a
>>     global outage since about 15:04 Pacific time affecting routing to
>>     AWS, Level 3 / CenturyLink, and a bunch of other providers. Has
>>     anyone been able to get more details?
>>
>>     -- 
>>     James Brown
>>     Network Engineer
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>
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