[outages] IBM Cloud / NetworkLayer Outage

Jason Kuehl jason.w.kuehl at gmail.com
Tue Jun 9 21:38:23 EDT 2020


I can't wait for this post mortem.

On Tue, Jun 9, 2020 at 9:21 PM James Brown via Outages <outages at outages.org>
wrote:

> As of a few minutes ago, all US SoftLayer (IBM Cloud) locations look
> normal to me.
>
> On Tue, Jun 9, 2020 at 5:27 PM James Brown <jbrown at easypost.com> wrote:
>
>> Just wanted to share updates:
>>
>> I got through to someone at IBM who confirmed the level of chaos over
>> there. It looks like they've started deploying some mitigations because I'm
>> seeing packet loss drop off but latency is now awful for all US locations.
>> It looks like IBM has failed over all of their peering to go through their
>> European facilities because every return packet from every POP is coming
>> from lon03.networklayer.com or ams02.networklayer.com (via Telia).
>>
>> On Tue, Jun 9, 2020 at 4:12 PM James Brown <jbrown at easypost.com> wrote:
>>
>>> It looks like IBM Cloud / SoftLayer / NetworkLayer is having a global
>>> outage since about 15:04 Pacific time affecting routing to AWS, Level 3 /
>>> CenturyLink, and a bunch of other providers. Has anyone been able to get
>>> more details?
>>>
>>> --
>>> James Brown
>>> Network Engineer
>>>
>>
>>
>> --
>> James Brown
>> Engineer
>>
>
>
> --
> James Brown
> Engineer
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-- 
Sincerely,

Jason W Kuehl
Cell 920-419-8983
jason.w.kuehl at gmail.com
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