[outages] Phoenix-IX - It was Actually HE

[Adam Gregory]

Yes looks like we had an issue with HE over PHNX IX that was the root of the issue not the IX itself.


From: Matthew Sutton <msutton at avidphone.com>
Sent: Friday, May 7, 2021 12:42 PM
To: Adam Gregory <adam.gregory at amnetsystems.com>
Cc: outages at outages.org
Subject: Re: [outages] Phoenix-IX


We had several customers and an employee out west that all had issues this morning. It looks like the traffic was getting to HE in LA and then stopping. Traceroutes are now looking better. We suspected HE was having an issue between LA and Denver, but no confirmation of that.

-Matthew


On Fri, May 7, 2021 at 11:36 AM Adam Gregory via Outages <outages at outages.org<mailto:outages at outages.org>> wrote:
Appears Phoenix-IX is suffering an outage

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