[outages] AccessOne (AS36498) in Chicago, IL

[Erik Sundberg]

Just received this from Equinix.

Per fiber vendor, the damage assessment at the fault site has found 360-count and 96-count cables bored out of the ground. Repairs are being planned.

________________________________
From: Outages <outages-bounces at outages.org> on behalf of Dustin Sneath via Outages <outages at outages.org>
Sent: Thursday, December 1, 2022 9:05 AM
To: outages at outages.org <outages at outages.org>
Subject: Re: [outages] AccessOne (AS36498) in Chicago, IL

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Providing an update to yesterday's thread, this seems to be an issue between COs:

Good morning Dustin,

At this time there is an issue between 2 Central Offices in the Chicago Area, and ATT is continuing to work on this as the highest priority. There is no estimated time of resolution as of now.

I was told offline that it is a fiber cut and is likely affecting anyone with a fiber path that traverses the Elk Grove Village CO to reach 350 Cermak. Lots of DC's in Elk Grove these days, may the gods of redundancy be with you all.



On Wed, Nov 30, 2022 at 2:09 PM Dustin Sneath <dsneath at elkgroveparks.org<mailto:dsneath at elkgroveparks.org>> wrote:
AccessOne fiber circuits in the Chicago area are completely down since approximately 12:00PM local time; just spoke to their helpdesk at 2:00PM and they confirm an outage (saying it's only affecting their customers riding over AT&T infrastructure).

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Dustin Sneath
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