[outages] [EXTERNAL] WOW in Alabama

[John Tracy]

As a matter of fact, I do see most data routed through Chicago from here
over our WOW connection.

On Tue, Nov 15, 2022 at 12:03 PM Bruce Wainer via Outages <
outages at outages.org> wrote:

> Our wavelength fiber connection (Lumen) from Equinix CH3 to Lebanon, Ohio
> failed from its working path to its protect (backup) path at 10:10AM. We
> were also informed by Equinix that they have a major outage for Metro
> Connect services at Equinix CH3 starting at the same time. We have no
> further details from Lumen nor Equinix at this time. Next update from
> Equinix should be soon.
>
> I know that Chicago isn't close to Alabama, but if WOW is hosting services
> there, or routing a lot of traffic through there, it may be related
> (possibly other Chicago datacenters, not just Equinix CH3). And if not, the
> above is probably useful for this mailing list anyway.
>
> Bruce Wainer
>
>
> On Tue, Nov 15, 2022 at 12:57 PM Josh Luthman via Outages <
> outages at outages.org> wrote:
>
>> Thanks for the reminder, I forgot they go down on patch Tuesdays.  No
>> need to screen 1000 calls that we can't fix their game servers.
>>
>> On Tue, Nov 15, 2022, 12:52 PM Brooks Bridges via Outages <
>> outages at outages.org> wrote:
>>
>>> Unless something has changed since I played several years ago, Tuesday
>>> mornings are patch / reset days for WoW (world of warcraft) and they're
>>> always down for a few hours.
>>>
>>> On 11/15/2022 9:47 AM, Begarowicz, Shawn via Outages wrote:
>>>
>>> But holy cow they are down as well..  So WIDE OPEN WEST Cable and World
>>> of War Craft.  Ummmm
>>>
>>>
>>>
>>> Thank You,
>>> Shawn Begarowicz (Technology/Service Manager)
>>> Complete Interactive Technologies
>>> 44265 Groesbeck Highway
>>> Clinton Township, MI 48036
>>> 586-439-2000 Ext. 120 | 586-439-2001 Fax
>>> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax
>>> 586-883-4037 Cell
>>> shawn.begarowicz at cit-4u.com
>>> www.cit-4u.com
>>> For Technical Support:
>>>  support at cit-4u.com
>>> Website:
>>> www.cit-4u.com
>>>
>>> Celebrating 30 Years of your VISION our SOLUTION
>>>
>>>
>>>
>>>
>>>
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>>>
>>> *From:* Outages <outages-bounces at outages.org>
>>> <outages-bounces at outages.org> *On Behalf Of *Rich Greenwood via Outages
>>> *Sent:* Tuesday, November 15, 2022 12:43 PM
>>> *To:* outages at outages.org
>>> *Subject:* Re: [outages] [EXTERNAL] WOW in Alabama
>>>
>>>
>>>
>>> All of the servers show a status of offline on their status page:
>>>
>>> https://worldofwarcraft.com/en-us/game/status/us
>>>
>>>
>>>
>>> On Tue, Nov 15, 2022 at 9:35 AM Begarowicz, Shawn via Outages <
>>> outages at outages.org> wrote:
>>>
>>> The entire state of Michigan is also down..  we have about 100 customers
>>> affected..  the WOW support phone numbers are not reachable either..
>>>
>>>
>>>
>>> Thank You,
>>> Shawn Begarowicz (Technology/Service Manager)
>>> Complete Interactive Technologies
>>> 44265 Groesbeck Highway
>>> Clinton Township, MI 48036
>>> 586-439-2000 Ext. 120 | 586-439-2001 Fax
>>> 586-913-2420 Direct Tel | 586-203-4940 Direct Fax
>>> 586-883-4037 Cell
>>> shawn.begarowicz at cit-4u.com
>>> www.cit-4u.com
>>> For Technical Support:
>>>  support at cit-4u.com
>>> Website:
>>> www.cit-4u.com
>>>
>>> Celebrating 30 Years of your VISION our SOLUTION
>>>
>>>
>>>
>>>
>>>
>>> The information contained in this message is confidential and, if
>>> addressed to a client or certain counsel, is subject to the attorney-client
>>> or work-product privilege, and is intended only for the use of the
>>> individual or entity named above. If the reader of this message is not the
>>> intended recipient, you are hereby notified that any dissemination,
>>> distribution or copying of this communication is strictly prohibited. If
>>> you have received this communication in error, please reply or notify us
>>> immediately by email or telephone, and destroy or erase the message.
>>>
>>>
>>>
>>> Please think twice before printing out this email!
>>>
>>>
>>>
>>> *From:* Outages <outages-bounces at outages.org> *On Behalf Of *John Tracy
>>> via Outages
>>> *Sent:* Tuesday, November 15, 2022 12:32 PM
>>> *To:* outages at outages.org
>>> *Subject:* [EXTERNAL] [outages] WOW in Alabama
>>>
>>>
>>>
>>> CAUTION: This email originated from outside of the organization. Do not
>>> click links or open attachments unless you recognize the sender and know
>>> the content is safe.
>>>
>>>
>>>
>>> We are seeing full outages for WOW in the state of Alabama. Anybody have
>>> any details on this. I can't get to any of their support pages or status
>>> reports.
>>>
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>>>
>>>
>>>
>>> --
>>>
>>> Rich Greenwood
>>> Senior Engineer
>>>
>>> Shasta County Office of Education
>>>
>>> Information Technology
>>>
>>> 1644 Magnolia Ave.
>>>
>>> Redding, CA 96001
>>>
>>> Office: 530-225-0161
>>>
>>> Hotline: 530-225-0279
>>>
>>> rgreenwood at shastacoe.org
>>>
>>>
>>>
>>>
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