[outages] Spectrum Consumer Level outage in Thousand Oaks

[Cary Wiedemann]

My Thousand Oaks, CA site on Spectrum (off-the-shelf DOCSIS) is up and
working fine, so you're probably impacted by a single node outage.

This list is really for massive outages and multi-customer fiber cuts, not
single-provider outages that only impact one zip code.  Call Spectrum
business back and ask for more details, ask if the entire node is down.
1-877-892-4662

You're having a localized problem.  Outages happen, get a 4G backup.

- Cary

On Fri, Jan 20, 2023 at 3:11 PM William Kern via Outages <
outages at outages.org> wrote:

> Went down last night. Still down.
>
> Spectrum acks the issue (their voice chatbot  simply says techs are
> working on it and the call is a dead end <grin>)
>
> Anyone have an insight?
>
> Its affecting a nearby customer who normally is VPN'ed to their servers
> here. Trying to decide if chasing alternatives is worthwhile.
>
> Sincerely,
>
> William "Bill" Kern
>
> PixelGate Networks
>
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