[outages] [EXTERNAL] Comcast Metro-E Chicago and Suburbs

Dustin Sneath dsneath at elkgroveparks.org
Thu Sep 7 13:18:26 EDT 2023


It is useless as an outage map, it just tells you "yep, it's out at your
specific address, sorry about that". We're talking about a potentially
widespread, infrastructure level issue affecting multiple towns... Not just
"my Internet is out at home".

Pretty sad when ComEd has you guys beat at, well, anything.

(I know, I know, take it to -discuss)

On Thu, Sep 7, 2023, 12:04 PM Livingood, Jason <Jason_Livingood at comcast.com>
wrote:

> Your family member can always check
> https://www.xfinity.com/support/status-map/ and put in their address to
> get details on any network incidents affecting them. This info is also in
> the Xfinity app.
>
>
>
> Jason
>
>
>
> *From: *Outages <outages-bounces at outages.org> on behalf of Dustin Sneath
> via Outages <outages at outages.org>
> *Reply-To: *Dustin Sneath <dsneath at elkgroveparks.org>
> *Date: *Wednesday, September 6, 2023 at 21:49
> *To: *"outages at outages.org" <outages at outages.org>
> *Subject: *[EXTERNAL] [outages] Comcast Metro-E Chicago and Suburbs
>
>
>
> Received via a family member who works for a School in the area, and
> confirmed by Comcast. Services down since 4:40PM CT with no current ETR.
>
>
>
> Appears to affect a North/South line of communities stretching from O'Hare
> to Bridge view.
>
>
>
> That's all the info I have; if anyone can provide anything more technical
> that would be appreciated.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20230907/4092bf23/attachment-0001.htm>


More information about the Outages mailing list