[outages] EXT: Centurylink down in Colorado

[Matt Yackley]

Failed cooling system in Denver. CO area.


Lumen Ticket Notes:

2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT - Additional personnel are en route to the site. Field Operations is working to obtain supplemental equipment (chillers and pumps). Troubleshooting efforts continue to restore the failed cooling system.

2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT, Lumen discovered a service impact in Denver, CO. Your customer trouble ticket has been related to a network event; all network events are automatically escalated to Lumen leadership.

The Lumen Network Operations Center (NOC) is investigating to determine the cause. Please be advised that live updates for this event will be relayed at a minimum of hourly unless otherwise stated or as relevant details evolve.

Matt

From: Outages <outages-bounces at outages.org> On Behalf Of Casey Johnson via Outages
Sent: Monday, August 5, 2024 9:11 AM
To: outages at outages.org
Subject: EXT: [outages] Centurylink down in Colorado

Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now.
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