[outages] EXT: Centurylink down in Colorado

[Mike Lewinski]

We had 17 circuits down initially. 6 of those have recovered in the last 
10 minutes.

CenturyLink local referred us to national repair (Lumen) saying that was 
the source of trouble. We have also received the same HVAC repair 
notices that Matt forwarded.


On 8/5/24 8:18 AM, Matt Yackley via Outages wrote:
>
> Failed cooling system in Denver. CO area.
>
> Lumen Ticket Notes:
>
>
> 2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT - Additional 
> personnel are en route to the site. Field Operations is working to 
> obtain supplemental equipment (chillers and pumps). Troubleshooting 
> efforts continue to restore the failed cooling system.
>
> 2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT, Lumen 
> discovered a service impact in Denver, CO. Your customer trouble 
> ticket has been related to a network event; all network events are 
> automatically escalated to Lumen leadership.
>
> The Lumen Network Operations Center (NOC) is investigating to 
> determine the cause. Please be advised that live updates for this 
> event will be relayed at a minimum of hourly unless otherwise stated 
> or as relevant details evolve.
>
> *Matt*
>
> *From:*Outages <outages-bounces at outages.org> *On Behalf Of *Casey 
> Johnson via Outages
> *Sent:* Monday, August 5, 2024 9:11 AM
> *To:* outages at outages.org
> *Subject:* EXT: [outages] Centurylink down in Colorado
>
> Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? 
> I have 5 customers that are down hard right now.
>
>
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-- 
Mike Lewinski
Network Operations Director
Massive Networks
mlewinski at massivenetworks.com
Office: +1-303-800-1300 ext. 860
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