[VoiceOps] Call reconciliation across multiple elements

[anorexicpoodle]

I'm interested in what method you are using to collect and sort this
information. I have thought about this at several instances since it is
totally platform neutral but was never totally satisfied with the
collection and mediation methods I had found. 


On Sun, 2009-08-02 at 08:54 -0500, Nathan Stratton wrote:
> On Sat, 1 Aug 2009, anorexicpoodle wrote:
> 
> > For all of you out there with multiple call control elements in your
> > network that might touch a single call, what methods do you use to
> > correlate CDR's across multiple dissimilar platforms (SBC, softswitch,
> > feature servers, LCR etc)?
> 
> Only way we found that is 100% is to build network probes that capture all 
> SIP/RTP traffic. This lets us have a wire view independent source of CDRs 
> that we can cross against broadworks, video conference, and other systems.
> 
> This system also provides us ladder view of call calls merging all 
> internal and external call legs and provides call quality stats on every 
> call leg.
> 
> 
> ><>
> Nathan Stratton                                CTO, BlinkMind, Inc.
> nathan at robotics.net                         nathan at blinkmind.com
> http://www.robotics.net                        http://www.blinkmind.com