[VoiceOps] Sylantro users

[katia]

unfortunately some of the legacy Sylantro Synergy folks will never learn
about the BroadWorks product if they get turned off by the sales folks
though.
i completely agree that their product is solid, as a long term broadworks
user myself it is just a constant decision around if the product is *so*
good that the lack of account management isn't an issue.

I really like the feedback i've been hearing about metaswitch on this list
so it seems like certainly a good solution to thoroughly investigate.

On Fri, Aug 7, 2009 at 1:28 PM, Hiers, David <David_Hiers at adp.com> wrote:

>  Charm school dropouts are certainly not underrepresented there; but their
> stuff works.
>
> David
>
>  ------------------------------
> *From:* voiceops-bounces at voiceops.org [voiceops-bounces at voiceops.org] On
> Behalf Of Brandon Buckner [BrandonB at netins.com]
> *Sent:* Friday, August 07, 2009 9:12 AM
> *To:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] Sylantro users
>
>    We are still running Sylantro. We looked into Broadsoft as we manage a
> BW installation for a customer of ours, but pretty much everyone we talked
> to was an arrogant #^@& that acted like we owed them our business and really
> turned us off to them. We already have a Metaswitch for a PSTN gateway so
> we're looking heavily into their offerings.
>
>
>
> ----
>
> Brandon Buckner
>
> Switching Technician / VoIP Admin
>
> Iowa Network Services
>
>
>  ------------------------------
>
> *From:* voiceops-bounces at voiceops.org [mailto:
> voiceops-bounces at voiceops.org] *On Behalf Of *katia
> *Sent:* Friday, August 07, 2009 10:50 AM
> *To:* voiceops at voiceops.org
> *Subject:* [LIKELY JUNK]Re: [VoiceOps] Sylantro users
>
>
>
> Hi
>
> Guess since no one else responded i can rep the Synergy platform :)
>
> We've got the Synergy platform.  Haven't moved to another platform yet,
> still have a bunch of things to consider...
>
> a) we have yet to receive an EOL/EOS notice from BroadSoft.  We're told it
> will be ~2 years but waiting for something official.
>
> b) BroadSoft is working on an ability to migrate the base from the Synergy
> platform to the BroadWorks platform so will need to see how that works out.
> I think if you have SIP Trunk customers or SIP Hosted customers you'll be OK
> but anyone that might be running MGCP the advance features just don't seem
> to be present on the BroadWorks platform.
>
> c) There aren't a lot of other carrier grade platforms out there...
> Metaswitch, Sonus ASX, BroadSoft Broadworks are the big ones i can think of
> -- anyone have any other major vendors they would recommend?
> -- We are familiar with the BroadWorks platform but we're waiting for
> release 16 to come out with Sol10/x86 hardware support.
>
> On top of all that, it is extremely costly to move customers from one
> platform to another so it will take several months to continue the
> evaluation and if a migration is required probably a couple years past that.
>
> When you factor in ongoing M&S and licensing costs and the need to reduce
> network costs all the time... sometimes I wonder if building your own soft
> switch isn't the best route...
>
> Are you still running the Synergy platform or have you already migrated to
> something new?
>
> -katia
>
> On Thu, Aug 6, 2009 at 1:32 AM, anorexicpoodle <anorexicpoodle at gmail.com>
> wrote:
>
> I see this list has a lot of Broadsoft users, anyone left running
> Sylantro? If you were a Sylantro shop until the buyout etc what platform
> did you move to and what steered the decision?
>
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