[VoiceOps] Hackin attempts to Broadsoft voice portal

Russell McConnachie russell at mcconnachie.ca
Sun Nov 8 13:45:08 EST 2009

Hi Ujjval

I have had this problem also with malicious hackers attacking my voicemail
boxes and making outbound calls to International destinations (Usually the

For the time being - I have disabled all outbound dialing through the Voice
Portal. If my subscribers want a function such as this they can either use
one of two things.

   1. Remote Office
   2. BroadWorks Anywhere.

Also increasing the password policies for Voice Portal/Voice Mail Passwords
does help, No longer do I allow passwords which are shorter than 5
characters (As most attackers use the default 0000, 1234, 7890 password

I am in Canada and I haven't found anything I can do besides that.


On Sun, Nov 8, 2009 at 10:26, Ujjval Karihaloo <ujjval at simplesignal.com>wrote:

> Lot of failed attempts from 1 particular number.... 15096346223.
> Seems to be scanning thru voice mail boxes serially attempting passwds &
> locking them out.
> Last time v saw this i tracked this to be a magic jack number, i called
> back & a person answered & said that he can fix my voice mail for me if i
> gave him my password. I emailed magicjack support & they never responded.
> Is there anything we can do to bring these malicious hackers to justice?
> Any one has experience un this area legally given that these hackers are
> mostly outside the US.
> Ujjval Karihaloo
> VP Voice Engineering
> SimpleSignal Inc.
> IP Phone: +13032428610
> Sent from my iphone
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> VoiceOps at voiceops.org
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