[VoiceOps] Trouble getting access in a building.

[Scott Berkman]

The real answer is a "vendor meet".  Call ATT and tell them that you are
unable to find or obtain access to the DMARC and would like to request a
vendor meet on site.  They will get to the building and get access and then
you are in!  Make sure that the building management, your field tech, and
the customer will all be on site.

	-Scott

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org]
On Behalf Of George Imburgia
Sent: Wednesday, February 10, 2010 3:37 AM
To: Richey
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Trouble getting access in a building.


On Tue, 9 Feb 2010, Richey wrote:

> Does anyone have a suggestion on how to deal with someone who will not
allow
> access to the building Telecom Closet?  The problem we are having is with
> one of the building tenants and not the landlord.   The telecom closet has
> wound up in the back of a tenants suite and they will only allow an AT&T
> tech to enter the closet.  AT&T will not extend the wiring to our
customer's
> suite because there is not a conduit, yet we can't get a tech into the
> closet to install the conduit.


Fire Drill.
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