[VoiceOps] Delay on RTP for Inbound Calls

Ujjval Karihaloo ujjval at simplesignal.com
Wed Jan 6 00:38:45 EST 2010


Yes, it can be reproduced from landlines as well. I will try to get a trace from LandLIne and check out the RTP playback.

Ujjval Karihaloo



-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matt Yaklin
Sent: Tuesday, January 05, 2010 10:30 PM
To: Lee Riemer
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Delay on RTP for Inbound Calls


Does this ever happen if Party A is using a land line?

Is it always the same cell phone carrier?

I found it interesting that you mentioned a cell phone for party A so that is why I am asking. Maybe it is just me but I do not really consider some cell carriers to be that reliable. Awkward starts in conversation in the first few seconds of a cell call, cell phones being called but never ring even with good signal yet caller hears ringing, etc...

Maybe it is not the VOIP part but a cell carrier issue? Do any other parts of the call conversation have delay/lag/lost bits of conversation?

matt at G4.net

On Tue, 5 Jan 2010, Lee Riemer wrote:

> Have you captured via wireshark and replayed?  Do you hear the same delay?  Is there a delay between the OK (answer) and the audio?
> 
> On 1/5/2010 8:22 PM, Ujjval Karihaloo wrote:
>
>       Hi Guys;
>
>        
>
>          We have noticed that sometimes when calling into our DIDs (Level 3 DIDs), there is a 2-3 second lag. i.e. Cell phone caller (party A) calls into a
>       DID (Party B) that is on our network (Broadsoft Softswitch), Party B answers and sayd 1,2,3,4,5 ? but the Party A only hears 4, 5?The part i.e. 1,2,3
>       get cut off.
>
>        
>
>       Plus it is sporadic and difficult to reproduce, was wondering if folks have encountered this and any good troubleshooting techniques you can recommend.
>
>        
>
>       Ujjval Karihaloo
>
>        
> 
> 
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