[VoiceOps] efax port out

Paul Timmins paul at timmins.net
Tue Apr 26 12:08:42 EDT 2011


VoicePulse had similar language in their contracts, and it didn't do a 
thing for them.

On 04/26/2011 11:45 AM, Carlos Alvarez wrote:
> Here's an additional complication I forgot to mention:  These services 
> all seem to include "you can't port" into their TOS.  At least Efax 
> and Answer Phoenix, the two I researched, do.  So not only is our 
> position with the FCC tenuous at best, the customer effectively signed 
> a contract acknowledging that they don't own the numbers.
>
>
> Justin B Newman wrote:
>> On Tue, Apr 26, 2011 at 11:19 AM, Eric Hiller<clec at cygnustel.com>  
>> wrote:
>>> So what should the next step be, go back to XO and say all of this 
>>> to them
>>> and see if they budge?
>>>
>>
>> Good luck.  The last time I tried this, XO (and the provider) asserted:
>>
>> - Information Service
>> - Person asserting end-user status not customer of record
>>
>> The FCC indicated that to pursue the complaint a fee would be required
>> - and it wasn't worth it to anyone involved.
>>
>> -jbn
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>
>



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