[VoiceOps] efax port out
Paul Timmins
paul at timmins.net
Tue Apr 26 12:08:42 EDT 2011
VoicePulse had similar language in their contracts, and it didn't do a
thing for them.
On 04/26/2011 11:45 AM, Carlos Alvarez wrote:
> Here's an additional complication I forgot to mention: These services
> all seem to include "you can't port" into their TOS. At least Efax
> and Answer Phoenix, the two I researched, do. So not only is our
> position with the FCC tenuous at best, the customer effectively signed
> a contract acknowledging that they don't own the numbers.
>
>
> Justin B Newman wrote:
>> On Tue, Apr 26, 2011 at 11:19 AM, Eric Hiller<clec at cygnustel.com>
>> wrote:
>>> So what should the next step be, go back to XO and say all of this
>>> to them
>>> and see if they budge?
>>>
>>
>> Good luck. The last time I tried this, XO (and the provider) asserted:
>>
>> - Information Service
>> - Person asserting end-user status not customer of record
>>
>> The FCC indicated that to pursue the complaint a fee would be required
>> - and it wasn't worth it to anyone involved.
>>
>> -jbn
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>
>
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