[VoiceOps] efax port out

[Carlos Alvarez]

They are an ITSP, and the FCC ruling trumps the contract.  What I'm 
saying is that there is nothing clear on these non-carrier services, so 
the contract still has weight.  It's clear that Efax and the others are 
not ITSPs.  Last I heard you couldn't port from Google Voice, and they 
are big enough to make this an issue.


Paul Timmins wrote:
> VoicePulse had similar language in their contracts, and it didn't do a
> thing for them.
>
> On 04/26/2011 11:45 AM, Carlos Alvarez wrote:
>> Here's an additional complication I forgot to mention: These services
>> all seem to include "you can't port" into their TOS. At least Efax and
>> Answer Phoenix, the two I researched, do. So not only is our position
>> with the FCC tenuous at best, the customer effectively signed a
>> contract acknowledging that they don't own the numbers.
>>
>>
>> Justin B Newman wrote:
>>> On Tue, Apr 26, 2011 at 11:19 AM, Eric Hiller<clec at cygnustel.com> wrote:
>>>> So what should the next step be, go back to XO and say all of this
>>>> to them
>>>> and see if they budge?
>>>>
>>>
>>> Good luck. The last time I tried this, XO (and the provider) asserted:
>>>
>>> - Information Service
>>> - Person asserting end-user status not customer of record
>>>
>>> The FCC indicated that to pursue the complaint a fee would be required
>>> - and it wasn't worth it to anyone involved.
>>>
>>> -jbn
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>>
>>
>


-- 
Carlos Alvarez
TelEvolve
602-889-3003