[VoiceOps] efax port out

Paul Timmins paul at timmins.net
Tue Apr 26 12:58:05 EDT 2011


What would be interesting would be to have a cooperating carrier do a 
portout without concurrence, and then let them file a slamming complaint 
and try to justify that they are the end user. Of course, it'd have to 
be someone with some big stones.

On 04/26/2011 12:28 PM, Carlos Alvarez wrote:
> They are an ITSP, and the FCC ruling trumps the contract.  What I'm 
> saying is that there is nothing clear on these non-carrier services, 
> so the contract still has weight.  It's clear that Efax and the others 
> are not ITSPs.  Last I heard you couldn't port from Google Voice, and 
> they are big enough to make this an issue.
>
>
> Paul Timmins wrote:
>> VoicePulse had similar language in their contracts, and it didn't do a
>> thing for them.
>>
>> On 04/26/2011 11:45 AM, Carlos Alvarez wrote:
>>> Here's an additional complication I forgot to mention: These services
>>> all seem to include "you can't port" into their TOS. At least Efax and
>>> Answer Phoenix, the two I researched, do. So not only is our position
>>> with the FCC tenuous at best, the customer effectively signed a
>>> contract acknowledging that they don't own the numbers.
>>>
>>>
>>> Justin B Newman wrote:
>>>> On Tue, Apr 26, 2011 at 11:19 AM, Eric Hiller<clec at cygnustel.com> 
>>>> wrote:
>>>>> So what should the next step be, go back to XO and say all of this
>>>>> to them
>>>>> and see if they budge?
>>>>>
>>>>
>>>> Good luck. The last time I tried this, XO (and the provider) asserted:
>>>>
>>>> - Information Service
>>>> - Person asserting end-user status not customer of record
>>>>
>>>> The FCC indicated that to pursue the complaint a fee would be required
>>>> - and it wasn't worth it to anyone involved.
>>>>
>>>> -jbn
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>>>
>>>
>>
>
>



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