[VoiceOps] 911 call notification in Broadworks.

[Hiers, David (DS)]

I don't see a config-only option, but I could see how some VXML/CCXML code could do it.  I suppose XSP/XSI could have a play here, too.


David Hiers

CCIE (R/S, V), CISSP
ADP Dealer Services
2525 SW 1st Ave.
Suite 300W
Portland, OR 97201
o: 503-205-4467
f: 503-402-3277

###Please note my email address is changing: 
###from David_Hiers at adp.com 
###  to David.Hiers at adp.com

-----Original Message-----
From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matthew S. Crocker
Sent: Friday, August 12, 2011 8:22 AM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] 911 call notification in Broadworks.



I have a customer that currently has a 911 call notification feature they want to mimic on our Bworks switch.

 Currently when someone on the PBX calls 911 the call goes through to 911 normally.  The switch then generates a new call to the building security office and plays a greeting 'Extension 1234 has called emergency service).  Building security can then react quickly to the emergency and be ready for the police/fire/ambulance arrival. 

 Does anyone have an idea how that can be configured on Bworks?

-- 
Matthew S. Crocker
President
Crocker Communications, Inc.
PO BOX 710
Greenfield, MA 01302-0710
http://www.crocker.com
P: 413-746-2760

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