[VoiceOps] Broadworks Shared Call Appearance

Matthew S. Crocker matthew at corp.crocker.com
Tue Apr 10 16:40:45 EDT 2012

We use SCA all the time. Go to the user that you want to share. Call Control -> Shared Call Appearance. Create the SCA line and attach it to the device you want it to appear. reboot the phone and let DMS take care of the rest. 


----- Original Message -----

> From: "Andy Smith" <telephonetoughguy83 at gmail.com>
> To: voiceops at voiceops.org
> Sent: Tuesday, April 10, 2012 4:33:07 PM
> Subject: [VoiceOps] Broadworks Shared Call Appearance

> Does anyone have experience using Broadworks Shared Call Appearance
> on a Polycom Soundpoint IP phone? I can make it work by manually
> editing the Polycom config file, but I can't figure out how to
> automate the process. For example, Line 1 on my phone will be my
> normal private line. The template config file has Broadworks system
> variables such as, %BWLINEPORT-1%, %BWAUTHPASSWORD-1%, etc. that
> automatically populate certain fields. I want Line 2 to be a shared
> call appearance line. Under "reg.2.type" in the config file, I'm
> using the system variable %BWSHAREDLINE% to change the line from
> "private" to "shared", but I can't seem to find any variables for
> populating the User ID, extension, authentication password, etc. for
> the second line. How do I populate the correct information in for
> Line 2?

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