[VoiceOps] CSR Request?

[Erik Flournoy]

David,

It appears the winning provider doesn't fully know the porting process of
the losing provider.  The losing provider will only provide CSR's to
authorized CLEC with porting agreements.  This becomes very difficult when
you are trying to port a number from a reseller as the losing provider
typically has no clue whom the number belongs too.

Hope that helps.

Erik Flournoy
808-426-4527
301-218-7325

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On Tue, Dec 11, 2012 at 8:16 AM, David Wessell <david at ringfree.biz> wrote:

> Hi All,
>
> A question for you that I've never been able to get an answer too.
>
> We are a small hosted VOIP shop. And we port numbers through various
> aggregators (example vitelity)
>
> When we are porting phone numbers I am occasionally asked for a CSR by the
> gaining carrier (Or the aggregator that we are using). Sometimes they are
> able to get the CSR and sometimes they are not.
>
> However, when I call the losing carrier they always state that they don't
> give out CSR's. And that the winning carrier needs to request the CSR.
>
> One of the two parties is giving bad information , and I can't ever tell
> which one. Are there rules that govern the CSR requests? If there a way
> that we can ever do a CSR request without going through the consumer
> channels?
>
> Thanks
> David
>
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