[VoiceOps] Voicemail options
nelsonh at socket.net
Thu May 24 11:25:31 EDT 2012
That is very interesting, and something I was not aware of. Broadworks
seems to use this format for voicemail recordings:
WAV-wrapped DVI ADPCM audio (Linux file command reports it as IMA
ADPCM), mono 8KHz
If I can figure out how to get Asterisk to use that audio format, that
may make a lot of this a lot simpler. Thanks for the hint!
DNS and Web Administrator
dns at socket.net
On 05/24/2012 09:22 AM, Nathan Anderson wrote:
> Have never used BroadWorks, but I can tell you that Asterisk VM audio
> storage options are not limited to the 3 options most commonly
> referenced (e.g., in the sample configuration and documentation) of
> WAV-wrapped PCM, WAV-wrapped GSM, or raw GSM. In my experience, it
> will allow you to set the storage format to any valid audio format
> included in your particular build; we store all of our messages
> natively as uLaw.
> -- Nathan
> On May 23, 2012, at 21:24, "Scott Berkman" <scott at sberkman.net
> <mailto:scott at sberkman.net>> wrote:
>> I don’t think sharing would work like that. In the past when I tried
>> pointing two different BroadSoft users at the same mailbox (IMAP
>> account) they still only played back or “saw” the messages that came
>> in that way. I never dug into it but I’m guessing there is a
>> header. It also doesn’t just take any message with a WAV attachment,
>> so I’m guessing it would ignore Asterisk VMs.
>> Or has that changed in newer versions of BW (post 14)?
>> *From:*voiceops-bounces at voiceops.org
>> <mailto:voiceops-bounces at voiceops.org>
>> [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Matthew S. Crocker
>> *Sent:* Wednesday, May 23, 2012 5:17 PM
>> *To:* Nelson Hicks
>> *Cc:* voiceops at voiceops.org <mailto:voiceops at voiceops.org>
>> *Subject:* Re: [VoiceOps] Voicemail options
>> Broadworks uses IMAP & SMTP for storage of voicemail, we use
>> SurgeMail. Could you have Asterisk & Broadworks run off the same
>> Surgemail server? Best of both worlds, you could even share
>> voicemail accounts that way (same IMAP folder).
>> *From: *"Nelson Hicks" <nelsonh at socket.net
>> <mailto:nelsonh at socket.net>>
>> *To: *voiceops at voiceops.org <mailto:voiceops at voiceops.org>
>> *Sent: *Wednesday, May 23, 2012 4:35:43 PM
>> *Subject: *[VoiceOps] Voicemail options
>> We currently have two separate SIP voicemail systems for two
>> different platforms, and I'm looking at options to merge them.
>> One of them is part of an Asterisk PBX and the other is the
>> Broadworks voice portal.
>> We would like to avoid moving a large mass of users from the
>> Asterisk platform over to Broadworks and tie up a bunch of
>> messaging licenses, but I don't think we want to move the
>> voicemail for the Broadworks subscribers over to the other system
>> either (they would lose other voice portal functions).
>> I'm looking for what you guys would think of to try to fill this
>> gap, both in type of solution and software. I'm not happy with
>> any ideas I've brainstormed myself.
>> Nelson Hicks
>> DNS and Web Administrator
>> (573) 817-0000
>> dns at socket.net <mailto:dns at socket.net>
>> 1-800-SOCKET-3 www.socket.net <http://www.socket.net>
>> VoiceOps mailing list
>> VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org>
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