[VoiceOps] 711 relay

[Paul Timmins]

http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-257293A1.pdf

That's between you and your regulatory agencies you feel regulate you, 
but I consider it a mandate if for no other reason than "I have cables 
under there and I don't want my customers digging them up".

On 03/20/2013 05:41 PM, Nathan Anderson wrote:
> Thanks.  Right now the only N11 we accept calls for is 911, which of course is not "simply translating."  So I don't really have a firm grasp on how the other N11 numbers are typically handled.
>
> AFAIK we are not legally obligated to provide access to any N11 services other than 911 and 711, right?
>
> -- Nathan
>
> -----Original Message-----
> From: Hiers, David [mailto:David.Hiers at adp.com]
> Sent: Wednesday, March 20, 2013 2:33 PM
> To: Nathan Anderson; 'voiceops at voiceops.org'
> Subject: RE: 711 relay
>
> Check with your upstream peer, the big vendors will already have you covered.
>
> Otherwise, you simply translate like all the other N11 numbers.
>
>
>
>
>
> David
>
>
> -----Original Message-----
> From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Nathan Anderson
> Sent: Wednesday, March 20, 2013 14:26
> To: 'voiceops at voiceops.org'
> Subject: [VoiceOps] 711 relay
>
> Question for other ITSPs out there: what are you doing for 711 TTY relay services?
>
> I know so little about this area it's sad.  Are we supposed to either staff our own relay staff, pass them off to a third-party relay service, or pass the calls off to a state-provided service?  Can this be done with a third-party service a-la what 911Enable and friends do for 911 PSAP routing?  What companies out there provide services like this?
>
> If the states you provide service in have an 800 number for connecting to a state-run relay service, can I simply translate 711 to the appropriate 800 number and terminate the 800 call as I normally would?
>
> Thanks,
>