[VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

Pete E peeip989 at gmail.com
Fri Aug 1 09:30:52 EDT 2014

They do. It seemed like a conflict of interests, given that it makes them a
competitor to their own customers, but so far we've not had an issue with
it. There are plenty of other white labels out there too.

On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com>

> Peter,
> Are you saying that Broadsoft now offers hosted white labeled to service
> providers without the requirements of hardware or purchase?
> On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
>> On 7/31/2014 8:57 PM, Colton Conor wrote:
>>> Max,
>>> No, we don't have our own Broadsoft platform we have a white label
>>> solution from a wholesaler. With that being said the wholesaler hasn't
>>> implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or
>>> Sprint WMI integration. So they only sticky Broadsoft features that our
>>> clients use and would notice are gone if we moved away from Broadsoft are
>>> really the toolbar and Broadworks Anywhere. Everything else I think all the
>>> other platforms do.
>>> We have looked at buying our own Broadsoft, but it just cost too much
>>> and is too complex. It amazes me how you can spend so much on a Broadsoft
>>> server, and then you must get an Acme Packet, external pop3 server, and and
>>> a whole slew of other software and hardware not from Broadsoft just to have
>>> a complete Broadsoft solution. A hosted, service provider oriented white
>>> label solution works well for our business plan.
>>> Does any of the other carriers besides Sprint have a solution similar to
>>> WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
>> Sprint is the only one that integrates with a softswitch to turn mobile
>> handsets into extensions.
>> Everyone thinks that it is easy to spin up a softswitch and start
>> offering Hosted UC. There are so freaking many components that have to be
>> stitched together.
>> You can stitch together a BSFT replacement but the question will be: does
>> it scale and is it stable? That question all depends on quantity, volume,
>> usage, etc.
>> That said, you should survey your current customer base to see what they
>> need. It might not be unified messaging (chat, SMS, etc. in one interface).
>>  It might be software integration. It might be that most of your customers
>> just want key system emulation.
>> Regards,
>> Peter Radizeski @ RAD-INFO INC
>> Circuits * Bandwidth * Consulting
>> (813) 963-5884
>> Have you read my blog about telecom?  http://blog.tmcnet.com/on-
>> rads-radar/
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