[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

[Bucky Wolfe]

If you're comfortable doing a bit of home cooking, you can use a sip
proxy to capture the RTCP-XR data:

http://wiki.sipfoundry.org/display/sipXecs/Setting+up+an+RTCP-XR+collector+for+Polycom+Productivity+Suite

Then just set "voice.qualityMonitoring.rtcpxr.enable" and
"qualityMonitoring.collector.server.1.address" in your phone config.

(Pardon my formatting, this is my first time posting to the list)

Best,

*Bucky Wolfe
*Telecom Administrator

501 Corporate Centre Drive
Suite 400
Franklin, TN 37067
Direct: 615.468.*3060*

On 08/11/2014 07:10 PM, Aryn Nakaoka 808.356.2901 wrote:
> We made our own and its VERY Helpful.
>
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> Aryn H. K. Nakaoka
> anakaoka at trinet-hi.com <mailto:anakaoka at trinet-hi.com>
>
> Direct: 808.356.2901
> Fax : 808.356.2919
>
> Call me with our Browser Phone : https://encrypted.alohatone.com/3562901
>
> Tri-net Solutions
> 733 Bishop St. #1170
> Honolulu, HI 96813
> http://www.trinet-hi.com
>
> Aloha Tone PBX  http://youtu.be/27v2wbnFIDs
>
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> Download my public key file:
> http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0x879851CEB7109A52
>
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> On Mon, Aug 11, 2014 at 1:59 PM, Colton Conor <colton.conor at gmail.com
> <mailto:colton.conor at gmail.com>> wrote:
>
>     Recently we have been using Polycom phones, and paid the
>     additional $2 for the VQ Mon license.VQmon is an embedded agent
>     that supports the RTCP XR (RFC3611) and SIP Voice Quality
>     Reporting (RFC6035) protocols, and is able to report the impact of
>     transient IP problems on user perceived quality. 
>
>     Does Broadsoft and/or Acme Packet SBCs collect this information,
>     and report on it? Today we are using MOS scores from the routers
>     (Adtran and Edgewater), but the per phone monitoring sounds like a
>     better solution as it is at the users hearing level. 
>
>     Are any hosted platforms using this information for anything
>     useful? Or the VQMon a bad or not widely implemented solution? 
>
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