[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

Tim Jackson jackson.tim at gmail.com
Mon Aug 11 20:11:21 EDT 2014

Metaswitch will collect this and wrap it up into the VQM stats it
calculates for each call (including the local DSP stats if one is
involved on the MG for TDM -> IP or IP -> IP)..

I'm pretty sure their SBC can provide some information from this in
CDRs as well..

On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
> Recently we have been using Polycom phones, and paid the additional $2 for
> the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR
> (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is able
> to report the impact of transient IP problems on user perceived quality.
> Does Broadsoft and/or Acme Packet SBCs collect this information, and report
> on it? Today we are using MOS scores from the routers (Adtran and
> Edgewater), but the per phone monitoring sounds like a better solution as it
> is at the users hearing level.
> Are any hosted platforms using this information for anything useful? Or the
> VQMon a bad or not widely implemented solution?
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