[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

Colton Conor colton.conor at gmail.com
Mon Aug 11 20:25:14 EDT 2014

So how does this compare to the solutions Edgewater networks or Adtran's
Voice Quality Monitoring? We are thinking about using lower cost Mikrotik
or Ubiquiti networks routers, but they lack the Voice Quality Monitoring
features Adtran and Edgewater provide. If the Polycom phone with VQ Mon and
the hosted Softswitch could provide this information I think it would be

On Mon, Aug 11, 2014 at 7:11 PM, Tim Jackson <jackson.tim at gmail.com> wrote:

> Metaswitch will collect this and wrap it up into the VQM stats it
> calculates for each call (including the local DSP stats if one is
> involved on the MG for TDM -> IP or IP -> IP)..
> I'm pretty sure their SBC can provide some information from this in
> CDRs as well..
> On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com>
> wrote:
> > Recently we have been using Polycom phones, and paid the additional $2
> for
> > the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR
> > (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is
> able
> > to report the impact of transient IP problems on user perceived quality.
> >
> > Does Broadsoft and/or Acme Packet SBCs collect this information, and
> report
> > on it? Today we are using MOS scores from the routers (Adtran and
> > Edgewater), but the per phone monitoring sounds like a better solution
> as it
> > is at the users hearing level.
> >
> > Are any hosted platforms using this information for anything useful? Or
> the
> > VQMon a bad or not widely implemented solution?
> >
> > _______________________________________________
> > VoiceOps mailing list
> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
> >
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