[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

Tim Jackson jackson.tim at gmail.com
Mon Aug 11 20:45:50 EDT 2014

Meta wraps it all up into their troubleshooting platform, SAS, and makes
this data available. There are also some other lacking (IMHO) ways you can
poll VQM data from the CFS by "network" or network node which could be
helpful if your subscribers are pretty static.

There's supposed to have a lot of improvements coming out from them soon,
but the raw data is there and you could do some interesting things with it
in near real time today..

My thoughts are currently to do real time VQM stats monitoring into
ElasticSearch or possibly Graphite/Carbon or another TSDB for better
visibility, but having the data is really the key here.

One source for all VQM data is very <3..
On Aug 11, 2014 5:25 PM, "Colton Conor" <colton.conor at gmail.com> wrote:

> So how does this compare to the solutions Edgewater networks or Adtran's
> Voice Quality Monitoring? We are thinking about using lower cost Mikrotik
> or Ubiquiti networks routers, but they lack the Voice Quality Monitoring
> features Adtran and Edgewater provide. If the Polycom phone with VQ Mon and
> the hosted Softswitch could provide this information I think it would be
> helpful.
> On Mon, Aug 11, 2014 at 7:11 PM, Tim Jackson <jackson.tim at gmail.com>
> wrote:
>> Metaswitch will collect this and wrap it up into the VQM stats it
>> calculates for each call (including the local DSP stats if one is
>> involved on the MG for TDM -> IP or IP -> IP)..
>> I'm pretty sure their SBC can provide some information from this in
>> CDRs as well..
>> On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com>
>> wrote:
>> > Recently we have been using Polycom phones, and paid the additional $2
>> for
>> > the VQ Mon license.VQmon is an embedded agent that supports the RTCP XR
>> > (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is
>> able
>> > to report the impact of transient IP problems on user perceived quality.
>> >
>> > Does Broadsoft and/or Acme Packet SBCs collect this information, and
>> report
>> > on it? Today we are using MOS scores from the routers (Adtran and
>> > Edgewater), but the per phone monitoring sounds like a better solution
>> as it
>> > is at the users hearing level.
>> >
>> > Are any hosted platforms using this information for anything useful? Or
>> the
>> > VQMon a bad or not widely implemented solution?
>> >
>> > _______________________________________________
>> > VoiceOps mailing list
>> > VoiceOps at voiceops.org
>> > https://puck.nether.net/mailman/listinfo/voiceops
>> >
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