[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

[Simon Dredge]

>> I'm pretty sure their SBC can provide some information from this in CDRs as well..

Yes - at a minimum, VQM information is included in the XML file used for CDR. 

-----Original Message-----
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Tim Jackson
Sent: Monday, August 11, 2014 5:11 PM
To: Colton Conor
Cc: voiceops at voiceops.org
Subject: Re: [VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

Metaswitch will collect this and wrap it up into the VQM stats it calculates for each call (including the local DSP stats if one is involved on the MG for TDM -> IP or IP -> IP)..

I'm pretty sure their SBC can provide some information from this in CDRs as well..

On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
> Recently we have been using Polycom phones, and paid the additional $2 
> for the VQ Mon license.VQmon is an embedded agent that supports the 
> RTCP XR
> (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is 
> able to report the impact of transient IP problems on user perceived quality.
>
> Does Broadsoft and/or Acme Packet SBCs collect this information, and 
> report on it? Today we are using MOS scores from the routers (Adtran 
> and Edgewater), but the per phone monitoring sounds like a better 
> solution as it is at the users hearing level.
>
> Are any hosted platforms using this information for anything useful? 
> Or the VQMon a bad or not widely implemented solution?
>
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