[VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with Hosted Solutions

[Colton Conor]

So it sounds like most of the commercial solutions have an option that is
an add-on which I assume many hosted white label wholesales would not
offer. Does Freeswitch or Asterisk have this functionality built in?


On Mon, Aug 11, 2014 at 8:16 PM, Simon Dredge <Simon.Dredge at metaswitch.com>
wrote:

> >> I'm pretty sure their SBC can provide some information from this in
> CDRs as well..
>
> Yes - at a minimum, VQM information is included in the XML file used for
> CDR.
>
> -----Original Message-----
> From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Tim
> Jackson
> Sent: Monday, August 11, 2014 5:11 PM
> To: Colton Conor
> Cc: voiceops at voiceops.org
> Subject: Re: [VoiceOps] Polycom Voice Quality Monitoring (VQ Mon) with
> Hosted Solutions
>
> Metaswitch will collect this and wrap it up into the VQM stats it
> calculates for each call (including the local DSP stats if one is involved
> on the MG for TDM -> IP or IP -> IP)..
>
> I'm pretty sure their SBC can provide some information from this in CDRs
> as well..
>
> On Mon, Aug 11, 2014 at 4:59 PM, Colton Conor <colton.conor at gmail.com>
> wrote:
> > Recently we have been using Polycom phones, and paid the additional $2
> > for the VQ Mon license.VQmon is an embedded agent that supports the
> > RTCP XR
> > (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols, and is
> > able to report the impact of transient IP problems on user perceived
> quality.
> >
> > Does Broadsoft and/or Acme Packet SBCs collect this information, and
> > report on it? Today we are using MOS scores from the routers (Adtran
> > and Edgewater), but the per phone monitoring sounds like a better
> > solution as it is at the users hearing level.
> >
> > Are any hosted platforms using this information for anything useful?
> > Or the VQMon a bad or not widely implemented solution?
> >
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