[VoiceOps] Key System Using Polycom VVX

Eric Wieling EWieling at nyigc.com
Mon Aug 18 19:55:40 EDT 2014

I get the impression from the thread below that Polycom has something special with “BroadSoft® Synergy (used to be Sylantro)”.  Stumbled across it a couple of years ago when I was trying to make Asterisk set the Polycom CF and DND screen indications.   If they have done special support for CF and DND on Sylantro platform, maybe they have done something similar for key system types of features on that platform.


From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor
Sent: Monday, August 18, 2014 9:59 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] Key System Using Polycom VVX

Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension.

The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.

I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.

Adtran has the 7060, but according to the latest release notes:

ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN
VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta
7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.
The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the
equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a
pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing
mechanism can be added to allow the use of Polycom branded VVX models.

Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them.

Any recommendations?

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