[VoiceOps] Broadsoft MoH
peeip989 at gmail.com
Tue Aug 19 09:30:28 EDT 2014
It may not be "the most advanced" but I'm not sure I agree with your "POTS replacement" assessment either. We have many, many enterprise customers and BW suits them just fine.
On Aug 19, 2014, at 7:11 AM, Alex Balashov <abalashov at evaristesys.com> wrote:
The idea that Broadsoft is "the most advanced softswitch out there" is woefully misguided. It is "the most expensive softswitch out there".
Otherwise, its feature set is geared toward generic, cookie-cutter POTS replacement.
> On 18 August 2014 22:32:25 GMT-04:00, Colton Conor <colton.conor at gmail.com> wrote:
> I was talking with a friend about their broadsoft implementation, and they mentioned that the had a client complaining about Broadsoft's music on hold's features. Basically, the said you could only upload one music file at a time, and it would only play the beginning of that file every time. Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or other audio file for you.
> Sure enough I checked out Wholesalers implementation, and found the same thing. Is this true for all Broadsoft installations? This seems like quite a feature limitation for the most advanced softswitch out there.
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Sent from my mobile, and thus lacking in the refinement one might expect from a fully fledged keyboard.
Alex Balashov - Principal
Evariste Systems LLC
235 E Ponce de Leon Ave
Decatur, GA 30030
Web: http://www.evaristesys.com/, http://www.alexbalashov.com
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