[VoiceOps] Broadsoft MoH
Alex Balashov
abalashov at evaristesys.com
Tue Aug 19 07:11:40 EDT 2014
The idea that Broadsoft is "the most advanced softswitch out there" is woefully misguided. It is "the most expensive softswitch out there".
Otherwise, its feature set is geared toward generic, cookie-cutter POTS replacement.
On 18 August 2014 22:32:25 GMT-04:00, Colton Conor <colton.conor at gmail.com> wrote:
>I was talking with a friend about their broadsoft implementation, and
>they
>mentioned that the had a client complaining about Broadsoft's music on
>hold's features. Basically, the said you could only upload one music
>file
>at a time, and it would only play the beginning of that file every
>time.
>Plus you can only upload a .wav file, and broadsoft won't convert a
>.mp3 or
>other audio file for you.
>
>Sure enough I checked out Wholesalers implementation, and found the
>same
>thing. Is this true for all Broadsoft installations? This seems like
>quite
>a feature limitation for the most advanced softswitch out there.
>
>
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--
Sent from my mobile, and thus lacking in the refinement one might expect from a fully fledged keyboard.
Alex Balashov - Principal
Evariste Systems LLC
235 E Ponce de Leon Ave
Suite 106
Decatur, GA 30030
United States
Tel: +1-678-954-0671
Web: http://www.evaristesys.com/, http://www.alexbalashov.com
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