[VoiceOps] Broadsoft MoH

Colton Conor colton.conor at gmail.com
Mon Aug 18 22:32:25 EDT 2014

I was talking with a friend about their broadsoft implementation, and they
mentioned that the had a client complaining about Broadsoft's music on
hold's features. Basically, the said you could only upload one music file
at a time, and it would only play the beginning of that file every time.
Plus you can only upload a .wav file, and broadsoft won't convert a .mp3 or
other audio file for you.

Sure enough I checked out Wholesalers implementation, and found the same
thing. Is this true for all Broadsoft installations? This seems like quite
a feature limitation for the most advanced softswitch out there.
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