[VoiceOps] Broadsoft MoH

[Colton Conor]

Yes, however this solution and API would also require direct access to the
Broadsoft which we don't have.


On Thu, Aug 21, 2014 at 12:22 PM, oliver <ohemming at gmail.com> wrote:

> On Thu, Aug 21, 2014 at 11:54 AM, Colton Conor <colton.conor at gmail.com>
> wrote:
> > I agree with your statement. However, Broadsoft should make it easier for
> > clients to upload their own DRM free music. Multiple files, multiple file
> > formats, and looping. If they supported that instead of requiring an
> > external ATA or system to do music on hold that would solve 90 percent of
> > the problems. Who really wants to login to the Broadsoft system and
> change a
> > song every day, week, or month? Its much easier to upload say 20 songs,
> and
> > have Broadsoft play them through them. Plus support current sound files
> like
> > .mp3. Yes, I know Broadsoft needs it in G711 ulaw for playback to the
> PSTN.
> > They should write a script to convert it for the user in the background.
>
> Couldn't you upload a song and then rename it at the command line?
> Repeat this x times and then use cron to switch between them with
> symlinks pointing from the file Broadworks thinks is there?  A bit
> kludgey but free.
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