[VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft

Colton Conor colton.conor at gmail.com
Thu Jul 31 22:59:03 EDT 2014


Peter,

Are you saying that Broadsoft now offers hosted white labeled to service
providers without the requirements of hardware or purchase?


On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:

> On 7/31/2014 8:57 PM, Colton Conor wrote:
>
>> Max,
>>
>> No, we don't have our own Broadsoft platform we have a white label
>> solution from a wholesaler. With that being said the wholesaler hasn't
>> implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or
>> Sprint WMI integration. So they only sticky Broadsoft features that our
>> clients use and would notice are gone if we moved away from Broadsoft are
>> really the toolbar and Broadworks Anywhere. Everything else I think all the
>> other platforms do.
>>
>> We have looked at buying our own Broadsoft, but it just cost too much and
>> is too complex. It amazes me how you can spend so much on a Broadsoft
>> server, and then you must get an Acme Packet, external pop3 server, and and
>> a whole slew of other software and hardware not from Broadsoft just to have
>> a complete Broadsoft solution. A hosted, service provider oriented white
>> label solution works well for our business plan.
>>
>> Does any of the other carriers besides Sprint have a solution similar to
>> WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
>>
>>
> Sprint is the only one that integrates with a softswitch to turn mobile
> handsets into extensions.
>
> Everyone thinks that it is easy to spin up a softswitch and start offering
> Hosted UC. There are so freaking many components that have to be stitched
> together.
>
> You can stitch together a BSFT replacement but the question will be: does
> it scale and is it stable? That question all depends on quantity, volume,
> usage, etc.
>
> That said, you should survey your current customer base to see what they
> need. It might not be unified messaging (chat, SMS, etc. in one interface).
>  It might be software integration. It might be that most of your customers
> just want key system emulation.
>
> Regards,
>
> Peter Radizeski @ RAD-INFO INC
> Circuits * Bandwidth * Consulting
> (813) 963-5884
>
> Have you read my blog about telecom?  http://blog.tmcnet.com/on-
> rads-radar/
>
>
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