[VoiceOps] Comcast VoIP degradation

Shripal Daphtary shripald at gmail.com
Thu Mar 13 13:12:25 EDT 2014

We are seeing the same thing sporadically with fios and some VZ DSL customers. It's always the level3 peering point with VZ or alternet (vzb).  It's been really bad for the past several weeks. Mostly in NYC. 

Every time a customer complains. We see really bad latency on internetpulse.net btw L3 and VZ. 

Shripal Daphtary

> On Mar 13, 2014, at 12:30 PM, Nick Crocker <nick.crocker at gmail.com> wrote:
> Has anyone been seeing voice degradation reports coming in from customers using Comcast DIA? We have several complaints that have came in the last week or so and the commonality it Comcast. Tracing out to the customer sites we are directly peered with L3 which drops the traffic straight into Comcast, we are  picking up an additional 20-30ms or so once on Comcast but the latency varies quite a bit once in the Comcast network.
> Anyone on from Comcast available to talk offline?
> Regards,
> Nick
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