[VoiceOps] AUP on Unlimited Calling

Eric Wieling EWieling at nyigc.com
Wed Sep 10 16:03:42 EDT 2014

We don’t do unlimited.  We include a generous (3,000 I think) block of mins in the monthly service cost.   Customers seldom exceed their allowance and when they do we don’t have to eat the overage costs.

From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Shripal Daphtary
Sent: Wednesday, September 10, 2014 3:30 PM
To: VoiceOps at voiceops.org
Subject: [VoiceOps] AUP on Unlimited Calling

Hey Guys,

For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint?  1000 minutes/sub? 5000/sub?  at what point do you actually tell the customer they are abusing your service agreement and they are in breach?



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