[VoiceOps] Broadworks R17Sp4 to R20 upgrade

[Colton Conor]

What are the main highlights of 20SP1 vs  R17sp4? Seems like many Broadsoft
shops are making this upgrade jump, but what is the reason for it? Did
Broadsoft finally say 17 will no longer be supported, and its time to
upgrade? Was there an version 18 and 19?

On Fri, Mar 13, 2015 at 4:58 PM, Jessie Bryan <jessie at impulse.net> wrote:

> Hi Kumudu,
>
> We have not upgraded (from 18SP1) to 20SP1 after discovering some issues
> during lab-testing.
> Since BroadWorks can be used in many different ways, these issues may or
> not impact you.
>
> 1) The ProfileServer replication silently fails copying device file-repos
> to it's peers.
> 2) Another issue is with Polycom VVX Phones and the VVX Camera.  If your
> users have BroadWorks N-Way, and the VVX Camera attached, the N-Way call
> will fail to engage in most call-scenarios.
> 3) Lastly, the bw-preUpgradeCheck-Rel_20-438231 falsely reports a
> DBS(maybe others) system as "SUCCESSFUL" even if the host does not have
> sufficient disk space.
>
> All three issues have been confirmed by TAC Tier-3.
>
> Since the first 2 issues are important for us, we're not upgrading until
> they release patches.
>
> Hope that helps a little, and good luck!
>
>
> --
> Jessie Bryan
> VP Engineering
> Impulse Advanced Communications
> Website: www.impulse.net
> Phone: 805 884 6317
> twitter: @jessiebryan
> --
>
> ------------------------------
>
>
>
> Has anyone upgraded to Broadworks R17sp4 to R20 without any issues?
>
> According to the release notes most of the new features in R20 are
> deactivated by default.
>
> However typically every major release is followed by a unimaginable number
> of patches.
>
>
>
> Thanks,
>
> Kumudu
>
>
>
>
>
> *Kumudu Suriyaarachchi*
>
> Sr. Systems Engineer
>
>  P 484.534.4427 *ksuriyaarachchi at alteva.c <ksuriyaarachchi at alteva.c>om*
>
>
>
>
>
>
>
>
>
>
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