[VoiceOps] Broadworks R17Sp4 to R20 upgrade

[Jessie Bryan]

Hi Kumudu, 

We have not upgraded (from 18SP1) to 20SP1 after discovering some issues during lab-testing. 
Since BroadWorks can be used in many different ways, these issues may or not impact you. 

1) The ProfileServer replication silently fails copying device file-repos to it's peers. 
2) Another issue is with Polycom VVX Phones and the VVX Camera. If your users have BroadWorks N-Way, and the VVX Camera attached, the N-Way call will fail to engage in most call-scenarios. 
3) Lastly, the bw-preUpgradeCheck-Rel_20-438231 falsely reports a DBS(maybe others) system as "SUCCESSFUL" even if the host does not have sufficient disk space. 

All three issues have been confirmed by TAC Tier-3. 

Since the first 2 issues are important for us, we're not upgrading until they release patches. 

Hope that helps a little, and good luck! 

-- 
Jessie Bryan 
VP Engineering 
Impulse Advanced Communications 
Website: www.impulse.net 
Phone: 805 884 6317 
twitter: @jessiebryan 
-- 

----- Original Message -----

> Has anyone upgraded to Broadworks R17sp4 to R20 without any issues?
> According to the release notes most of the new features in R20 are
> deactivated by default.
> However typically every major release is followed by a unimaginable
> number of patches.

> Thanks,
> Kumudu

> Kumudu Suriyaarachchi
> Sr. Systems Engineer
> P 484.534.4427 ksuriyaarachchi at alteva.c om

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