[VoiceOps] VoIPMonitor with Polycom Phones

Richard Jobson richard at teraquant.com
Wed Oct 14 13:14:40 EDT 2015


Of course, Palladion/Communications Operations Monitor  from Oracle
Communications  is also a VQ Collector  and has supported RTCP-XR (rfc3611)
and/or SIP PUBLISH (rfc6035)  for some years now. It is routinely used with
Polycom phones and other vendors,  so you can point  all those endpoints to
Palladion as the VQ collector

Palladion is probe-based, so you  will see  as many legs of the call as you
probe/monitor and RTCP-XR & VQ Collector  approach will allow you to see out
to the customer premises without  a probe

 Regards,

Richard 
Teraquant Corporation
www.teraquant.com <http://www.teraquant.com>

From:  VoiceOps <voiceops-bounces at voiceops.org> on behalf of Anthony Caiozzo
<anthony.caiozzo at telchemy.com>
Date:  Wednesday, October 14, 2015 at 9:22 AM
To:  'Colton Conor' <colton.conor at gmail.com>, 'Shripal Daphtary'
<shripald at gmail.com>
Cc:  <voiceops at voiceops.org>
Subject:  Re: [VoiceOps] VoIPMonitor with Polycom Phones

> Colton ­ a full list of companies that support RTCP-XR (rfc3611) and/or SIP
> PUBLISH (rfc6035) can be found here: http://www.telchemy.com/partners.php
>  
> Let me know if you¹ve got any questions regarding specific implementations and
> I can guide you accordingly.
>  
> -anthony
>  
> Anthony Caiozzo
> Telchemy - www.telchemy.com <http://www.telchemy.com>
> m: 617-312-5189 f: 678-387-3008
> e: anthony.caiozzo at telchemy.com <mailto:anthony.caiozzo at telchemy.com>
> support: 1-866-TELCHEMY
> Skype: acaiozzo
>  
> PS- (shameless plug) our SQmediator & SQprobe products support (and have
> supported for many yearS) the ingestion and analysis of rfc3611 and rfc6035
> reports from all of the devices listed on the web page aboveŠ and are
> prominently featured in the co-authored Polycom rfc6035 solution guide I sent
> to the list some months back.
>  
>  
> From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton
> Conor
> Sent: Wednesday, October 14, 2015 10:40 AM
> To: Shripal Daphtary <shripald at gmail.com>
> Cc: voiceops at voiceops.org
> Subject: Re: [VoiceOps] VoIPMonitor with Polycom Phones
>  
> 
> Shripal,
> 
>  
> 
> When did they say this?
> 
>  
> 
> I am wondering how this will work. Today a I believe VoIP monitor shows two
> legs of each call:
> 
> 1. Going from the underlying wholesale carrier to the service providers
> switch.
> 
> 2. Going from the service providers switch to the customer.
> 
>  
> 
> Will enabling TPC - XR with phones that support it show more detail on leg 2,
> or will there now be 3 legs per call?
> 
>  
> 
> What other IP phones and gateways support RTCP-XR besides Polycom?
> 
>  
> 
> On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com> wrote:
>> 
>> According to voipmonitor:
>> 
>> TPC - XR is not yet supported but we plan to implement it within month
>>  
>> 
>> On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com> wrote:
>>> 
>>> I know many on the list use the VoIP Monitor application, and we are about
>>> to evaluate this application. Most of our send users use Polycom Phones, and
>>> have the Polycom Productivity Suite Application: Voice Quality Monitoring
>>> (VQmon) license on the phones.
>>> 
>>>  
>>> 
>>> According to this Polycom page, With Polycom Productivity Suite Application:
>>> Voice Quality Monitoring,  IT Managers can monitor and troubleshoot voice
>>> quality issues more quickly.
>>> ·Transmit metrics in real time, or near real time, directly from the phone
>>> in the standard RTCP-XR (IETF RFC 3611) format
>>> ·Publish metrics using the SIP PUBLISH method
>>> ·Provide flexible reporting and alarming based on metric triggers and/or
>>> events
>>> ·Enable quick, real-time, system-wide troubleshooting while the affected
>>> customer is still on the phone
>>> 
>>> http://www.polycom.com/products-services/voice/applications/voice-quality-mo
>>> nitoring.html
>>> 
>>>  
>>> 
>>> My question is does VoIP Monitor collect and support the RTCP-XR (IETF RFC
>>> 3611) format? I can not seem to find any information claiming it does.
>>> 
>>>  
>>> 
>>> I found another page saying the Polycom VQMon software also supports SIP
>>> RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
>>> 
>>>  
>>> 
>>>  
>>> _______________________________________________
>>> VoiceOps mailing list
>>> VoiceOps at voiceops.org
>>> https://puck.nether.net/mailman/listinfo/voiceops
>  
> _______________________________________________ VoiceOps mailing list
> VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops


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