[VoiceOps] Unique DIDs vs. Custom extensions

Alex Balashov abalashov at evaristesys.com
Tue Sep 15 12:04:38 EDT 2015

On 09/15/2015 11:58 AM, Rafael Possamai wrote:

> WIth that in mind, to me it looks like a big waste of DIDs, and I could
> use custom extensions instead, with a single DID for everyone. Each
> end-user is assigned a 5 digit code (an extension pretty much) and gets
> re-routed accordingly. I believe using Asterisk and/or FreePBX I could
> still collected all the data that is needed.

So, you'd be okay with a two-stage process where the caller has to enter 
an extension from an IVR?

Alex Balashov | Principal | Evariste Systems LLC
303 Perimeter Center North, Suite 300
Atlanta, GA 30346
United States

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