[VoiceOps] under what circumstances can a port out request be rejected?

[Carlos Alvarez]

Our lawyer cited something from the FCC exactly saying that about the
unsatisfactory business relationship.  But the buzz I hear is what I said
about the FCC taking the customer's side on disputes.


On Wed, Apr 5, 2017 at 3:44 PM, Reinventing Rich <reinventingrich at gmail.com>
wrote:

> The gist has been, release the number per the FCC you cant hold onto it
> based upon past due balance.
>
> It's weird because I have had a hugely hard time with century link for
> what they have called "Unsatisfactory Business Relationship"
>
> But I think the 7 or so replies I have had are pretty much in agreement
> that I need to let the number go
>
> On Wed, Apr 5, 2017 at 4:30 PM, Carlos Alvarez <caalvarez at gmail.com>
> wrote:
>
>> Sounds like you got a bunch of direct replies?  It would be nice to know
>> what others have said.  I wish this lists wasn't set up to reply to the OP
>> instead of the list.  That's a terrible setting.
>>
>>
>> On Wed, Apr 5, 2017 at 3:29 PM, Reinventing Rich <
>> reinventingrich at gmail.com> wrote:
>>
>>> thanks so much everyone. I really want to do right by everyone I just
>>> cant find any of these rules regarding porting on the FCC site that isn't
>>> specifically for wireless providers and we are a voip provider
>>>
>>> On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <caalvarez at gmail.com>
>>> wrote:
>>>
>>>> Our attorney advised that we can reject it for unpaid balances, but not
>>>> for future revenue based on a contract.  I never thought to ask whether
>>>> early term fees could be assessed immediately so it could be denied.  Tread
>>>> lightly, the FTC/FCC like to take the customer's side.
>>>>
>>>> I think I'd call the customer and ask their intentions.
>>>>
>>>>
>>>> On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <
>>>> reinventingrich at gmail.com> wrote:
>>>>
>>>>> Long story but we bought out a persons 3 year Century Link 3 yr
>>>>> contract and now half a year later we just got a port out request for their
>>>>> main TN.
>>>>>
>>>>> Ordinarily I would say hey if you dont like the service no big deal
>>>>> but this is going to hurt bad if they won't pay up what they owe on the
>>>>> contract (at least what we had to pay Century Link)
>>>>>
>>>>> I've never tried to reject someones port out request, can I just
>>>>> reject for lack of payment?
>>>>>
>>>>> Do I have to give a reason?
>>>>>
>>>>> Do I just do like all the other providers do to me and make them
>>>>> provide CSR data and keep telling them its wrong... XD
>>>>>
>>>>> I'm asking in earnest, I want to be legit but this is really going to
>>>>> hurt the company I work for
>>>>>
>>>>> _______________________________________________
>>>>> VoiceOps mailing list
>>>>> VoiceOps at voiceops.org
>>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>>>
>>>>>
>>>>
>>>> _______________________________________________
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>>>>
>>>>
>>>
>>>
>>> --
>>> Cheers,
>>> Rich Breton
>>>
>>> Give a man a program, you will frustrate him for a day;Teach him how to
>>> program, you will frustrate him for a lifetime.
>>>
>>
>>
>> _______________________________________________
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>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
>
>
> --
> Cheers,
> Rich Breton
>
> Give a man a program, you will frustrate him for a day;Teach him how to
> program, you will frustrate him for a lifetime.
>
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