[VoiceOps] Fax ATAs/devices

[Carlos Alvarez]

Mike, the Obihai recommendation was great, and I've ordered one to test.
It has great reviews and is damn cheap.


On Thu, Apr 27, 2017 at 4:03 PM, Mike Ray, MBA, CNE, CTE <
mike at commauthority.com> wrote:

> Hi guys,
>
>
>
> We are a facilities-based CLEC and have a very reliable fax/POTS product
> in addition to our popular SmartMail FAX fax-to-email service.  Since we do
> not use LCR of any sort and also handle all of our own media, fax/modem
> calls are very reliable on our network using a standard ATA whether using
> t.38 or ulaw.  We’ve had the best luck so far with Obihai, but work with
> any standard ATA out there.
>
>
>
> We also offer a VPN solution for SIP trunks to solve the NAT problem and
> encrypt traffic in the middle.
>
>
>
> We have a very feature-rich portal where wholesale customers can perform
> most tasks in an immediate and automated fashion.
>
>
>
> All the details are on our wholesale site wholesale.commauthority.com.
> We’d love to have an opportunity to show you how well it works.  Please let
> me know if you’re interested.
>
>
>
> Regards,
>
>
>
> Mike
>
>
>
> Mike Ray, MBA, CNE, CTE
>
> Communications Authority, Inc.
>
> 11523 Palm Brush Trail #401
>
> Lakewood Ranch, FL  34202
>
> DIRECT: call or text 941 600-0207 <(941)%20600-0207>
>
> http://www.commauthority.com
>
>
>
>
>
> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Keln
> Taylor
> *Sent:* Thursday, April 27, 2017 6:29 PM
> *To:* Carlos Alvarez <caalvarez at gmail.com>
> *Cc:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] Fax ATAs/devices
>
>
>
> Vitelity fax service is the best I know of. (With or without the FaxEnable
> device.)  I suspect that they are actually using some sort of modem bank to
> send and receive faxes. (I would love to hear from someone who can confirm
> or deny this.)
>
>
>
> You don't have to pay for the *unlimited *FaxEnable service.  You can
> purchase a FaxEnable device from them. (I think they are ~$100), pay a
> small price for DID, and then pay per minute for faxing.
>
>
>
> All that being said, I would love to find a service that handled fax as
> well as Vitelity.  I only use Vitelity for fax service because I can't find
> a better option.  I am not a huge fan of their support or customer control
> panel.
>
>
>
>
> Sincerely,
>
> Keln Taylor
>
> 870-204-2121 <(870)%20204-2121>
>
> kelntaylor at gmail.com
>
>
>
> On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez <caalvarez at gmail.com>
> wrote:
>
> Fax is dead.  Long live fax.
>
>
>
> We've resisted supporting it, but customers still need it on occasion, and
> they hate having a separate landline carrier just for a fax line.  So I'm
> wondering what others here use successfully to provide their customers with
> a "fax line" to a physical machine.  We would only use a handful of them,
> and only with our customers who have a fully managed service (IE, 2-3ms
> connection directly to us over MPLS).  We run Asterisk and pass T.38 to a
> few carriers.  We currently do fax to e-mail inbound on Asterisk with no
> issues.
>
>
>
> Volume is very light, maybe 3-5 per day per customer, so things like the
> Vitelity FaxEnable don't make economic sense ($25/mo unlimited our cost).
>
>
>
>
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